Frequently Asked Questions
Everything you need to know about shopping at The Groovd.
How long will it take for my order to arrive?
Standard shipping typically takes 3-7 business days within the continental US. Express shipping options are available at checkout if you need your new look sooner.
What is your return policy?
We offer a 30-day return policy for all unworn and unwashed items with original tags attached. Simply visit our returns portal to start your process.
How do I know which size to choose?
Each product page features a detailed size guide with specific measurements. If you are between sizes, we recommend sizing up for a more relaxed fit or sizing down for a tailored look.
Do you ship internationally?
Yes, The Groovd ships to over 50 countries worldwide. Shipping costs and delivery timelines vary by location and are calculated at checkout.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and 'Buy Now, Pay Later' options through Klarna and Afterpay.
How should I care for my Groovd apparel?
To maintain the quality of our fabrics, we recommend machine washing on a cold, gentle cycle and hanging to dry. Specific care instructions can be found on the inner label of each garment.